Refund and Returns Policy

Thank you for choosing our Software Testing Training Course. We are committed to providing the best learning experience and customer satisfaction. Please read our Refund and Returns Policy carefully before making a purchase.

1. Eligibility for Refund

We offer a 30-day money-back guarantee for our online courses. If you are not satisfied with the course or feel that it does not meet your expectations, you can request a full refund within 30 days from the date of purchase.

To be eligible for a refund:

You must submit your refund request within 30 days of purchasing the course.
You must not have completed more than 50% of the course content (videos, assignments, quizzes, etc.) at the time of the refund request.
Refund requests must be submitted to our support team via email at info@y1011code.guru.

2. Non-Refundable Items

Certain items are non-refundable, including:

Any courses that have been completed or more than 50% of the course material has been accessed.
Digital goods or downloadable content that has been accessed or downloaded after purchase.
Any courses purchased with a promotional or discount offer (unless specified otherwise).

3. How to Request a Refund

If you would like to request a refund, please follow these steps:

Contact our support team at info@y1011code.guru within 30 days of purchase.
Include your order number, the course name, and the reason for your refund request.
Our team will review your request and process the refund if it meets the eligibility criteria.

Please allow up to 7 business days for the refund to be processed and reflected in your payment method.

4. Course Cancellations

We reserve the right to cancel or suspend a course or any part of the course at any time due to unforeseen circumstances. In the event of a cancellation, you will receive a full refund for any unused portion of the course.

5. Changes to this Policy

We may update our Refund and Returns Policy from time to time. Any changes will be posted on this page with an updated revision date. Please check this page regularly to stay informed of any changes.

If you have any questions regarding our Refund and Returns Policy, please contact our support team at info@y1011code.guru.

Thank you for your understanding!